Anchoring the essay around the CBSE case study makes it easy to understand the arguments made in the essay. Especially helpful for students new to this subject. The insight about how institutions govern categories before they govern technologies is also particularly relevant in today's context. Looking forward to more case studies!
The essay argues that technology becomes an institutional problem in four places: procurement, workflow, oversight, and recourse.
Where have you seen this most clearly in practice — and which of the four tends to be the last one an institution actually builds?
Anchoring the essay around the CBSE case study makes it easy to understand the arguments made in the essay. Especially helpful for students new to this subject. The insight about how institutions govern categories before they govern technologies is also particularly relevant in today's context. Looking forward to more case studies!
This is similar to the issue of digitized land records differing hugely from the physical papers in many cases, leading to trouble.
Inspired to relook at this issue from these 4 frames.. They give a clear window to look at an otherwise chaotic issue